These conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the conditions set out below.
Before you place an order, if you have any questions relating to these conditions or any problems when attempting to order online then please contact orders@pluginadventure.com
Definitions
“Conditions” means these terms and conditions; “Goods” means a product displayed for sale on the website; “Product Description” means that part of the website where certain terms and conditions in respect of the individual Product are provided; “We/Us” means Plug In Adventure Ltd; “Website” means the website located at www.pluginadventure.com or any subsequent URL which may replace these; “You” means a user of this Website.
We reserve the right to modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you acknowledge that we shall not be liable to you or any third party for any modification to or withdrawal of the website.
We also reserve the right to change the conditions from time to time.
Description of Goods
We will take all reasonable care to ensure that all details, descriptions and prices of goods appearing on the website are correct at all times and we aim to keep the website as up to date as possible.
We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours You see will depend on your computer monitor, We cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, We disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
All items are subject to availability. If during processing we discover for any unforeseen reason that we cannot complete the order we will cancel the order and email you explaining why (for instance, a stock shortage, inability to obtain payment, a product, or product description fault).
We reserve the right to improve and amend specifications on all models.
Intellectual Property
The content of the website also includes but not limited to designs, titles, trade dress, artwork and logos protected by copyright and intellectual property rights. Registered and unregistered trademarks as well as any content of the website shall not be used or reproduced without our written consent.
All other trademarks and/or content that appear on this Website are the property of their respective owners. You acknowledge You shall be solely liable for unauthorised use of this property.
Prices
All prices are displayed inclusive of VAT and are payable in British Pounds (GBP £).
Unless otherwise specified prices payable for the goods are exclusive of delivery and are subject to our right to require payment of delivery charges as appropriate.
We have the right at any time to revise prices to take into account increases in costs including (without limitation) costs of agreed changes in any taxes, duties, levies or exchange rates or costs arising as a result of site conditions, delays, interruptions, lack of information and any other factor beyond our control.
Orders and Delivery
Orders must only be placed by persons aged eighteen (18) or over and with full legal capacity. Persons under eighteen (18) or persons who do not possess full legal capacity shall not place an order without supervision by a parent or guardian.
All delivery charges must be paid by you. Delivery shall be made at the address specified by you at the time of ordering. We will make every effort to deliver within fourteen (14) working days from the confirmation of order. However, the exact time for delivery cannot be guaranteed as it is subject to third parties.
If the goods are required for a specific date we recommended they are ordered well in advance to avoid any disappointment.
Delivery charges specified on this website can only be refunded in accordance with your legal rights under the Distance Selling Regulations and other legislation.
At the time the goods are delivered to the address given by you, the risk in the goods shall pass to you and you shall be solely responsible for the custody and maintenance thereof.
You agree to indemnify and hold us harmless should the products not be delivered due to you providing us with an incorrect address.
Payment
Payment may be made by any of the methods indicated on the website. Goods will not be shipped unless payment is received in full. We will pass on your bank/credit card details to the Payment Interface for processing. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.
Payment is automatically authorised online and your credit/debit card will be charged and after authorisation, your items will be despatched.
Damaged or Defective Goods
If, in the unlikely event, your goods arrive in a damaged condition or are defective, You must inform us as soon as is practically possible and in any event no later than fourteen (14) days after discovery. Failure to do so will deem that you have accepted the goods.
The goods must be unopened with all product packaging seals intact and unmodified.
The goods should be returned to us in its original unopened packaging together with supporting documentation giving the order number and the nature of the defect.
If for any reason a replacement is not available for a damaged or defective item then we will refund the value of the returned goods, by the original payment method.
Right to cancel
Under the Distance Selling Regulations you have the legal right to cancel your order within fourteen (14) working days of receipt of the goods. If for any reason you are not entirely happy with your order we will refund the value of the goods supplied, excluding delivery, provided that you first notify us of your intention to cancel using the procedure outlined herein. We cannot be held responsible for the non-delivery of Goods to our address. Return postage is the buyer’s responsibility and is nonrefundable, except where the item is faulty or not as described.
Sealed collectable items are non returnable if the seal is broken for change of mind and returns.
To cancel your order please email orders@pluginadventure.com
Cancellation by us
We reserve the right to cancel the order if:
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- We have insufficient stock to deliver the Goods You have ordered
- We cannot obtain payment
- A product, price, or offer description fault has been identified
- We do not or cannot deliver to your area/Country
If we do cancel your contract, we will notify You by e-mail and will re-credit to your payment method within thirty (30) days of your order.
Liability
In any case we shall not be held liable other than to the extent permitted by law. You acknowledge you shall indemnify and hold us harmless for all losses including but not limited to direct, indirect and consequential loss.
Your statutory rights are not affected by these conditions. Nothing in this clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the conditions. For further information about your statutory rights contact your local authority Trading Standards Department or Citizens’ Advice Bureau.
Your Acceptance
By using this website, you consent to the collection and use of information by Plug In Adventure in accordance with our privacy policy. If you do not agree to this policy, please do not use our site.
Legal Notices
There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these conditions govern your use of this website.
Law and Jurisdiction
This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with Scottish Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of Scotland. All contracts are concluded in English.